Please read all item listings very carefully, and if something is unclear, please ask a question before purchase! I answer all of my emails very promptly (within 24 hours during the business week, and within 48 hours on the weekends). I do want you to be VERY happy with your purchase, but I cannot be held responsible if you purchase something without reading the item listing and asking any questions you may have. I take great care with my shop photography, but as I state in every listing, the color is correct on my monitor, but I am not responsible for the settings on your own. Please contact me within 3 days of receipt if there is a problem with your order. I will accept items returned for store credit only (minus shipping costs). Yarn must be returned clean, smoke-free and pet-hair-free, and still in the hank (ie. NOT WOUND) with none missing- and it will be weighed when it is received. Yarn that has been knitted/crocheted/woven with is nonreturnable. Fiber is nonreturnable. The buyer is responsible for all return shipping costs. If you have any questions about this policy, please contact me before purchase!!

Coupon Codes: If you have a coupon code, please be sure to enter it when you check out. If you forget, I regret that I will be unable to refund the code after your purchase has been paid for. Thank you for your understanding.